Service Design for a World When AI Agents Are Customers
Soon, the conversation shifts from theory to reality: ➡️ How do we design services when AI agents are the ones transacting? ➡️ What happens to loyalty when it’s coded, not felt? ➡️ Where does human creativity still hold the edge?
Join Katja Forbes and NAV QIRTI his Wednesday, 3 September at Ideactio x Metaskills Studio for a provocative evening exploring the future of service design. ⚡ Katja: Machines Are Customers Too — The Next Frontier of CX and Business Growth ⚡ Nav: The Human Edge in the Age of Super Intelligent Machines 📍 562a Serangoon Road, Singapore 🗓 Wed, 3 Sep 2025 | 6:30–9:00 PM
